1. THE CUSTOMER SERVICE YOUR CUSTOMERS EXPECT: STORIES ABOUT CUSTOMER SERVICE

    THE CUSTOMER SERVICE YOUR CUSTOMERS EXPECT: STORIES ABOUT CUSTOMER SERVICE

    418

    博客來

  2. CUSTOMER SERVICE MARKETING: MANAGING THE CUSTOMER EXPERIENCE

    CUSTOMER SERVICE MARKETING: MANAGING THE CUSTOMER EXPERIENCE

    6,875

    博客來

  3. BUILDING A CUSTOMER SERVICE CULTURE: THE SEVEN SERVICE ELEMENTS OF CUSTOMER SUCCESS

    BUILDING A CUSTOMER SERVICE CULTURE: THE SEVEN SERVICE ELEMENTS OF CUSTOMER SUCCESS

    5,984

    博客來

  4. CUSTOMER SERVICE INTERVIEW PREPARATION GUIDE: PASS THE CUSTOMER SERVICE INTERVIEW WITH SUCCESS

    CUSTOMER SERVICE INTERVIEW PREPARATION GUIDE: PASS THE CUSTOMER SERVICE INTERVIEW WITH SUCCESS

    1,199

    博客來

  5. CUSTOMER SERVICE MARKETING: MANAGING THE CUSTOMER EXPERIENCE

    CUSTOMER SERVICE MARKETING: MANAGING THE CUSTOMER EXPERIENCE

    2,089

    博客來

  6. BUILDING A CUSTOMER SERVICE CULTURE: THE SEVEN SERVICE ELEMENTS OF CUSTOMER SUCCESS

    BUILDING A CUSTOMER SERVICE CULTURE: THE SEVEN SERVICE ELEMENTS OF CUSTOMER SUCCESS

    3,338

    博客來

  7. CUSTOMER-SUPPORT SERVICE-THE ROLE IN TELECOM CUSTOMER RELATIONSHIPS

    CUSTOMER-SUPPORT SERVICE-THE ROLE IN TELECOM CUSTOMER RELATIONSHIPS

    3,505

    博客來

  8. CUSTOMER SERVICE OVER THE EDGE

    CUSTOMER SERVICE OVER THE EDGE

    578

    博客來

  9. THE WORLD OF CUSTOMER SERVICE

    THE WORLD OF CUSTOMER SERVICE

    10,437

    博客來

  10. THE CHRONICLES OF CUSTOMER SERVICE

    THE CHRONICLES OF CUSTOMER SERVICE

    583

    博客來

  11. THE WORLD OF CUSTOMER SERVICE

    THE WORLD OF CUSTOMER SERVICE

    2,126

    博客來

  12. THE DEATH OF CUSTOMER SERVICE

    THE DEATH OF CUSTOMER SERVICE

    970

    博客來

  13. CUSTOMER SERVICE FOR THE CABLE GUY

    CUSTOMER SERVICE FOR THE CABLE GUY

    330

    博客來

  14. CUSTOMER SERVICE IS THE BOTTOM LINE

    CUSTOMER SERVICE IS THE BOTTOM LINE

    494

    博客來

  15. THE MAGIC BULLET FOR CUSTOMER SERVICE

    THE MAGIC BULLET FOR CUSTOMER SERVICE

    834

    博客來

  16. CUSTOMER SERVICE IN THE INFORMATION ENVIRONMENT

    CUSTOMER SERVICE IN THE INFORMATION ENVIRONMENT

    9,240

    博客來

  17. THE POWER OFWOW! CUSTOMER SERVICE

    THE POWER OFWOW! CUSTOMER SERVICE

    492

    博客來

  18. THE TEN COMMANDMENTS OF CUSTOMER SERVICE

    THE TEN COMMANDMENTS OF CUSTOMER SERVICE

    822

    博客來

  19. CUSTOMER SERVICE & THE HUMAN EXPERIENCE

    CUSTOMER SERVICE & THE HUMAN EXPERIENCE

    1,223

    博客來

  20. PASS THE CUSTOMER SERVICE JOB INTERVIEW

    PASS THE CUSTOMER SERVICE JOB INTERVIEW

    2,099

    博客來