1. CUSTOMER-SUPPORT SERVICE-THE ROLE IN TELECOM CUSTOMER RELATIONSHIPS

    CUSTOMER-SUPPORT SERVICE-THE ROLE IN TELECOM CUSTOMER RELATIONSHIPS

    3,505

    博客來

  2. THE ROLE OF CUSTOMER EXPERIENCE IN THE FORMATION OF CUSTOMER ENGAGEMENT

    THE ROLE OF CUSTOMER EXPERIENCE IN THE FORMATION OF CUSTOMER ENGAGEMENT

    1,216

    博客來

  3. HOW CUSTOMER ENGAGEMENT AND CUSTOMER PARTICIPATION AFFECT CUSTOMER SATISFACTION IN THE PROFESSIONAL SERVICES INDUSTRY

    HOW CUSTOMER ENGAGEMENT AND CUSTOMER PARTICIPATION AFFECT CUSTOMER SATISFACTION IN THE PROFESSIONAL SERVICES INDUSTRY

    5,115

    博客來

  4. HOW CUSTOMER ENGAGEMENT AND CUSTOMER PARTICIPATION AFFECT CUSTOMER SATISFACTION IN THE PROFESSIONAL SERVICES INDUSTRY

    HOW CUSTOMER ENGAGEMENT AND CUSTOMER PARTICIPATION AFFECT CUSTOMER SATISFACTION IN THE PROFESSIONAL SERVICES INDUSTRY

    3,630

    博客來

  5. CUSTOMER SIGNALS MANAGEMENT: IN THE DRIVING SEAT OF CUSTOMER EXPERIENCE

    CUSTOMER SIGNALS MANAGEMENT: IN THE DRIVING SEAT OF CUSTOMER EXPERIENCE

    1,374

    博客來

  6. CUSTOMER RELATIONSHIP MANAGEMENT: ELECTRONIC CUSTOMER CARE IN THE NEW ECONOMY

    CUSTOMER RELATIONSHIP MANAGEMENT: ELECTRONIC CUSTOMER CARE IN THE NEW ECONOMY

    4,950

    博客來

  7. CUSTOMER IN THE BOARDROOM?

    CUSTOMER IN THE BOARDROOM?

    1,216

    博客來

  8. THE CUSTOMER CATALYST: HOW TO DRIVE SUSTAINABLE BUSINESS GROWTH IN THE CUSTOMER ECONOMY

    THE CUSTOMER CATALYST: HOW TO DRIVE SUSTAINABLE BUSINESS GROWTH IN THE CUSTOMER ECONOMY

    1,320

    博客來

  9. CUSTOMER VALUE GENERATION IN BANKING: THE ZURICH MODEL OF CUSTOMER-CENTRICITY

    CUSTOMER VALUE GENERATION IN BANKING: THE ZURICH MODEL OF CUSTOMER-CENTRICITY

    3,299

    博客來

  10. CUSTOMER VALUE GENERATION IN BANKING: THE ZURICH MODEL OF CUSTOMER-CENTRICITY

    CUSTOMER VALUE GENERATION IN BANKING: THE ZURICH MODEL OF CUSTOMER-CENTRICITY

    3,299

    博客來

  11. CUSTOMER SERVICE IN THE INFORMATION ENVIRONMENT

    CUSTOMER SERVICE IN THE INFORMATION ENVIRONMENT

    9,240

    博客來

  12. IN THE DRIVING SEAT OF CUSTOMER EXPERIENCE: WITH CUSTOMER SIGNALS MANAGEMENT

    IN THE DRIVING SEAT OF CUSTOMER EXPERIENCE: WITH CUSTOMER SIGNALS MANAGEMENT

    1,374

    博客來

  13. CUSTOMER SATISFACTION IN THE RETAIL SECTOR

    CUSTOMER SATISFACTION IN THE RETAIL SECTOR

    2,420

    博客來

  14. CUSTOMER SATISFACTION IN THE BANKING SECTOR

    CUSTOMER SATISFACTION IN THE BANKING SECTOR

    2,911

    博客來

  15. THE CUSTOMER SATISFACTION IN TOURIST SYSTEMS

    THE CUSTOMER SATISFACTION IN TOURIST SYSTEMS

    2,311

    博客來

  16. CUSTOMER RELATIONSHIP MANAGEMENT IN THE FINANCIAL INDUSTRY

    CUSTOMER RELATIONSHIP MANAGEMENT IN THE FINANCIAL INDUSTRY

    3,299

    博客來

  17. CUSTOMER SERVICE IN THE AFRICAN CARIBBEAN BUSINESS

    CUSTOMER SERVICE IN THE AFRICAN CARIBBEAN BUSINESS

    659

    博客來

  18. MANAGING CUSTOMER EXPERIENCES IN AN OMNICHANNEL WORLD: MELODY OF ONLINE AND OFFLINE ENVIRONMENTS IN THE CUSTOMER JOURNEY

    MANAGING CUSTOMER EXPERIENCES IN AN OMNICHANNEL WORLD: MELODY OF ONLINE AND OFFLINE ENVIRONMENTS IN THE CUSTOMER JOURNEY

    7,019

    博客來

  19. SOCIAL MEDIA EQUALS SOCIAL CUSTOMER: MANAGING CUSTOMER EXPERIENCE IN THE AGE OF SOCIAL MEDIA

    SOCIAL MEDIA EQUALS SOCIAL CUSTOMER: MANAGING CUSTOMER EXPERIENCE IN THE AGE OF SOCIAL MEDIA

    568

    博客來

  20. DIGITAL MARKETING IN THE AUTOMOTIVE ELECTRONICS INDUSTRY: REDEFINING CUSTOMER EXPERIENCE THROUGH DIGITAL CUSTOMER ENGAGEMENT

    DIGITAL MARKETING IN THE AUTOMOTIVE ELECTRONICS INDUSTRY: REDEFINING CUSTOMER EXPERIENCE THROUGH DIGITAL CUSTOMER ENGAGEMENT

    5,999

    博客來