WINNING AT SERVICE: LESSONS FROM SERVICE LEADERS

3,750

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FROM PUBLIC SERVICE BROADCASTING TO PUBLIC SERVICE MEDIA

3,515

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SERVICE FROM THE HEART

2,400

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SERVICE FROM THE HEART

1,438

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A SERVICE DOG LIFE: FROM PUPPY TO SERVICE ANIMAL

1,019

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HR AT YOUR SERVICE: LESSONS FROM BENCHMARK SERVICE ORGANIZATIONS

1,977

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AT YOUR SERVICE: SERVICE-ORIENTED COMPUTING FROM AN EU PERSPECTIVE

2,280

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SERVICE EXCELLENCE @ NOVELL: TAKING CUSTOMER SERVICE FROM COST TO PROFIT

720

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DRAWN FROM OBSCURITY INTO ANOINTED SERVICE

948

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TALES FROM THE CUSTOMER SERVICE CRYPT

547

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TALES FROM THE CORNER SERVICE STATION

688

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LESSONS IN SERVICE FROM CHARLIE TROTTER

950

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TERRIFIC FIVE STAR CUSTOMER SERVICE: LEARNING ABOUT EXCELLENT SERVICE FROM SPECIAL PEOPLE

418

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SERVICE-LEARNING: APPLICATIONS FROM THE RESEARCH

2,199

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LESSONS IN WINE SERVICE FROM CHARLIE TROTTER

1,215

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SERVICE IS OUR MIDDLE NAME: STORIES FROM THE SIERRA SERVICE PROJECT 1975-2011

1,100

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THE AMERICAN POSTAL SERVICE; HISTORY OF THE POSTAL SERVICE FROM THE EARLIEST TIMES

648

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PUBLIC SERVICE MEDIA FROM A NORDIC HORIZON

3,325

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ROOM SERVICE: REPORTS FROM EASTERN EUROPE

834

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SERVICE DESIGN: FROM INSIGHT TO INSPIRATION

2,749

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